These Terms and Conditions ("Terms") govern your access to and use of the websites, mobile applications, products, and services (collectively, the "Services") operated by Pause Botanica Inc ("we," "our," or "us"), including those offered under the brand names Pause Menopause, Endii, and Luma.
By accessing or using any of our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.
You must be at least 13 years of age (or the age of digital consent in your jurisdiction) to use our Services. If you are under the age of majority in your jurisdiction, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
Some features of our Services require you to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us immediately at hello@pausebotanica.com if you suspect unauthorized use of your account.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:
Our Services are for informational and tracking purposes only and are not intended to be a substitute for professional medical advice, diagnosis, or treatment.
The content provided through our apps — including symptom tracking, cycle predictions, wellness insights, and supplement information — is designed to help you monitor and understand your health patterns. It should not be relied upon as medical advice. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
Never disregard professional medical advice or delay seeking it because of something you have read or tracked in our Services. If you think you may have a medical emergency, call your doctor or emergency services immediately.
Certain products sold under the Pause Menopause brand are dietary supplements. These products:
If you purchase products or subscription services through our Services, you agree to pay all applicable fees and taxes. Payment is processed through third-party payment processors and is subject to their terms and conditions. All prices are displayed in the applicable currency at the time of purchase.
Subscriptions: Some of our Services may be offered on a subscription basis. Subscriptions automatically renew unless cancelled before the end of the current billing period. You may cancel your subscription at any time through your account settings or by contacting us.
Refunds: For physical products, refund and return policies are provided at the time of purchase. For digital subscriptions, refunds are handled in accordance with the policies of the applicable app store (Apple App Store, Google Play Store).
All content, features, and functionality of our Services — including but not limited to text, graphics, logos, icons, images, software, and the overall design — are the exclusive property of Pause Botanica Inc or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your personal, non-commercial use. This licence does not include the right to reproduce, distribute, modify, or publicly display any content from the Services.
You retain ownership of any content you submit or upload to the Services (e.g., health logs, notes, feedback). By submitting content, you grant us a non-exclusive, worldwide, royalty-free licence to use, process, and store that content solely for the purpose of providing and improving the Services.
You represent that you have the right to submit any content you provide and that such content does not violate any third party's rights or applicable laws.
Our Services may integrate with or contain links to third-party services, websites, or products. We do not control and are not responsible for the content, privacy policies, or practices of any third-party services. Your use of third-party services is at your own risk and subject to those services' own terms.
To the maximum extent permitted by law, Pause Botanica Inc and its directors, employees, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
In no event shall our total liability exceed the amount you have paid to us in the twelve (12) months preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless Pause Botanica Inc and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any third-party rights.
We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services will immediately cease. You may also terminate your account at any time by contacting us. Sections that by their nature should survive termination (including Limitation of Liability, Indemnification, and Governing Law) will remain in effect.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website or within our apps and updating the "Last updated" date. Your continued use of the Services after changes are posted constitutes acceptance of the modified Terms.
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of the Province of Ontario.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Pause Botanica Inc regarding the use of our Services and supersede any prior agreements.
If you have any questions about these Terms, please contact us:
Pause Botanica Inc
Email: hello@pausebotanica.com
Phone: (647) 873-1649